How We Work

It's as easy as one, two, three:

Step one: The medical assessment

Before you begin, read the key facts about the service you want. Then, complete the medical assessment to see if you are suitable for treatment. Finally, you need to register and make a provisional payment.

Step two: The doctor review

One of our doctors will then review your medical assessment and if you are suitable for treatment your payment will be processed. We will then issue a private online prescription to our partner pharmacy.

Step three: The pharmacy dispenses your medicine

Finally, the private prescription is dispensed by West Midlands Co-operative Chemists Ltd, registered with the General Pharmaceutical Council as an Internet Pharmacy number 1109448 and sent to you by Courier for a next day recorded delivery. And don't worry, we ensure that our billing and packaging is discreet.

Your account

Once you have registered with Cooperative Online Doctor we generate a secure and confidential account, where you can see all your current and past orders, as well as send and receive messages from our doctors so that we can follow up your medical problems. To ensure complete confidentiality, we will never send any information to your email address; we will only contact this email address to let you know there is a message for you on your Cooperative Online Doctor account. To see this message you will have to log in.

Cooperative Online Doctor is a safe and convenient way for you to get treatment for your medical concerns or to be tested for sexually transmitted infections without having to see a doctor or go to a clinic.

We offer:

  • Competitive pricing for online medications
  • Same day assessment Monday to Friday with treatments posted out for delivery the next day
  • Real UK based and GMC licensed doctors in a Care Quality Commission registered clinic

Keeping your GP informed

During the medical assessments you will be asked for the name and contact details of your GP, so we can then keep your GP informed if you are happy for us to do so. If you prefer, you can notify your GP yourself. It is important that you make your GP aware of any treatment that you are taking. We can reassure you that we will not contact your GP without your consent.